Low-Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs. We provide federally funded assistance in managing costs associated with:

  • Payment of heating or cooling bills (only the energy costs portion of the bill will be paid)
  • Utilities that will be disconnected due to non-payment
  • Deposits for beginning utility service

PLEASE FOLLOW THE STEPS BELOW TO APPLY FOR LIHEAP UTILITY ASSISTANCE:

  1. Before starting an application, please read all steps thoroughly in order to prevent your application from being denied
  2. Thoroughly Complete ALL 7 steps of application – Add ALL FAMILY MEMBERS – (Failure to do this will delay the
    processing of your application)
  3. Be sure to gather all required documents and be ready to upload them via the website or to send to the case manager when requested

CLICK HERE FOR THE APPLICATION

NOTE: An application submission is not a guarantee of service.  

** CFCAA makes payment directly to the utility companies themselves.**

NOTE: If you are elderly, have a learning disability, and/or your household does not have internet access, you can obtain an appointment by calling your local Central Florida Community Action Agency office.

***OUTREACH OPPORTUNITY***

***OUTREACH OPPORTUNITES***

E D Croskey Recreation Center - Ocala, Florida
(1/22/2024)

IMPORTANT NOTICES:

***PROGRAM UPDATES***

Application for Service 

Applications will be reviewed in the order that they are received.  Currently, the turnaround time is up to 30 business days and status will be unavailable during the pre-review stage of the process.  Weekends or holidays are not included in the date count.

You will be contacted by email when your application is reviewed.  Please make sure to check your SPAM or Junk folders on a regular basis. For other community resources, please contact 2-1-1. Simply DIAL 2-1-1 or 352-332-4636, TEXT your zip code to 898211, or CHAT on 2-1-1 Website.

Non-Utility Fees 

ALL NON-UTILITY FEES WILL BE APPLICANT’S RESPONSIBILITY (GARBAGE/REFUSE, MOSQUITO CONTROL, ETC.). EFFECTIVE 4/12/2021

***STEVENS AMENDEMENT***

The Low-Income Home Energy Assistance Program is supported by the Florida Department of Economic Opportunity, a sub-recipient of the US Department of Health and Human Services, as part of an award totaling $6,077,935 with zero percentage financed from non-governmental sources.

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