MEET OUR CEO

Caroline W. Ruff-Looney, CEO

Welcome to our website!


We hope that you will spend some time to learn about our mission and the many programs that we offer to those in need throughout the counties we serve. Central Florida Community Action Agency Inc., or CFCAA as we are more commonly known, has been proudly serving families, advocating for change and making a difference in the community since 1981.


We are resolute in achieving our mission to promote economic mobility by helping people living in poverty achieve self-sufficiency. CFCAA believes that everyone should have the opportunity to contribute – to the best of their capabilities – and share in our society’s social and economic well-being and prosperity. Our nation, state and communities are dealing with unprecedented challenges. Notwithstanding these challenges, CFCAA remains committed to its mission, and we will stand firm in our support of those in need in our communities. Abandonment of our communities’ needs during these tough times will never be an option.



As the CEO, I am committed to helping to build on our existing programs, expand into new territories and maintain, as well as develop strong relationships with the community. Our programs provide a wide array of services to our clients, such as housing assistance, energy assistance, case management, job training, and other services which are designed to help low-income individuals and families to achieve independence and self-sufficiency. There is a great need in this world and we are blessed to be part of the Community Action Network in providing assistance to meeting some of those needs.


We will achieve an end to poverty by working collaboratively within our communities, with our clients, with our partner agencies and organizations, and with our Federal, State and local governmental partners. Collectively, we will all rise to the challenge. Our dedicated Board of Directors, driven staff, and tireless volunteers continue to perform the necessary tasks to help address the concerns of our communities.


It is my hope that the information shared on our website will give you the answers you are looking for. Please stay connected and check in with us regularly to learn more about the work we are doing in the community.


Please feel free to contact us if you have any questions or would like to inquire about any of our programs.

My Best,

Caroline W Ruff-Looney, CCAP 
Chief Executive Officer

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